Books like Customer Service

12 books to read next

• Raving Fans Kenneth H. Blanchard, Ken Blanchard 2.7 h
• How to Win Customers and Keep Them for Life Michael LeBoeuf 3.8 h
• Customer Loyalty Jill Griffin 4.8 h
• Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless Jeffrey H. Gitomer 5.3 h
• Inspired Marty Cagan 6.8 h
• The Innovator's Dilemma Clayton M. Christensen, L. J. Ganser, Don Leslie 5.3 h
• Value Proposition Design Alexander Osterwalder 5.9 h
• Principles of Customer Relationship Management Roger J. Baran, Robert Galka, Daniel P. Strunk 9.5 h
• Jab, Jab, Jab, Right Hook Gary Vaynerchuk 3.6 h
• The Loyalty Effect Frederick F. Reichheld 5.9 h
• Word-of-Mouth Marketing Jerry R. Wilson 5.0 h
• Traction Gabriel Weinberg 4.4 h

How long each takes

Raving Fans Kenneth H. Blanchard, Ken Blanchard 2.7 h How to Win Customers and Keep Them for Life Michael LeBoeuf 3.8 h Customer Loyalty Jill Griffin 4.8 h Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless Jeffrey H. Gitomer 5.3 h Inspired Marty Cagan 6.8 h The Innovator's Dilemma Clayton M. Christensen, L. J. Ganser, Don Leslie 5.3 h Value Proposition Design Alexander Osterwalder 5.9 h Principles of Customer Relationship Management Roger J. Baran, Robert Galka, Daniel P. Strunk 9.5 h Jab, Jab, Jab, Right Hook Gary Vaynerchuk 3.6 h The Loyalty Effect Frederick F. Reichheld 5.9 h Word-of-Mouth Marketing Jerry R. Wilson 5.0 h Traction Gabriel Weinberg 4.4 h

Bar height shows length. Estimated at 250 words a minute.