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Cover of Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless

How long does it take to read Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless?

Jeffrey H. Gitomer

Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless by Jeffrey H. Gitomer takes about 5 hours 17 minutes to read at 250 words a minute.

About 5 hours 17 minutes

A weekend read

First published 1998. 288 pages, about 79,200 words.

11 days at 30 minutes a day

Estimate based on 275 words per page.

At other speeds

Slow, 150 words a minute 8 hours 48 minutes
Average, 250 words a minute 5 hours 17 minutes
Fast, 400 words a minute 3 hours 18 minutes

The page count is the median across 1 edition, so your copy may differ. How we calculate.

Subjects: Customer services, Customer loyalty, Consumer satisfaction, Customer relations

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