Books like The Loyalty Effect
Frederick F. Reichheld
The Loyalty Effect is 323 pages, about 5 hours 55 minutes at 250 words a minute.
12 books to read next
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Inspired 6.8 h -
Organizational Behavior 11.2 h -
Satisfaction 8.9 h -
AMA Handbook for Customer Satisfaction 4.2 h -
Bullshit Jobs 7.2 h -
The Motivation to Work 2.9 h -
Organizational Citizenship Behavior 2.4 h -
Customer Relationship Management 7.3 h -
Raving Fans 2.7 h -
How to Win Customers and Keep Them for Life 3.8 h -
Customer Loyalty 4.8 h -
Customer Service 4.2 h
How long each takes
Inspired 6.8 h Organizational Behavior 11.2 h Satisfaction 8.9 h AMA Handbook for Customer Satisfaction 4.2 h Bullshit Jobs 7.2 h The Motivation to Work 2.9 h Organizational Citizenship Behavior 2.4 h Customer Relationship Management 7.3 h Raving Fans 2.7 h How to Win Customers and Keep Them for Life 3.8 h Customer Loyalty 4.8 h Customer Service 4.2 h Bar height shows length. Estimated at 250 words a minute.