Books like Delivering Quality Service
Valarie A. Zeithaml
Delivering Quality Service is 226 pages, about 4 hours 9 minutes at 250 words a minute.
9 books to read next
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How to Win Customers and Keep Them for Life 3.8 h -
Principles of Customer Relationship Management 9.5 h -
Services Marketing 11.9 h -
Service Management and Marketing 7.4 h -
Customers for Life 3.2 h -
Value Proposition Design 5.9 h -
Be Our Guest 3.8 h -
This Is Service Design Thinking 6.9 h -
Uncommon Service 4.5 h
How long each takes
How to Win Customers and Keep Them for Life 3.8 h Principles of Customer Relationship Management 9.5 h Services Marketing 11.9 h Service Management and Marketing 7.4 h Customers for Life 3.2 h Value Proposition Design 5.9 h Be Our Guest 3.8 h This Is Service Design Thinking 6.9 h Uncommon Service 4.5 h Bar height shows length. Estimated at 250 words a minute.