How long does it take to read The Customer Rules?
The Customer Rules by Lee Cockerell takes about 3 hours 28 minutes to read at 250 words a minute.
About 3 hours 28 minutes
A weekend read
First published 2013. 189 pages, about 51,975 words.
7 days at 30 minutes a day
Estimate based on 275 words per page.
At other speeds
| Slow, 150 words a minute | 5 hours 47 minutes |
| Average, 250 words a minute | 3 hours 28 minutes |
| Fast, 400 words a minute | 2 hours 10 minutes |
The page count is the median across 5 editions, so your copy may differ. How we calculate.
About the book
The former executive vice president of Walt Disney World examines how to serve customers with consistency, efficiency, creativity, and sincerity.
Subjects: Customer services, Customer relations